Orders are processed in a timely manner on business days only. Specail Order / Custom items (which are made to order) can take up to 15 buiness days to process. International orders are subject to a $20.00 handling fee, please allow a minimum of 5 business days for processing.
Free shipping is only available within the continental United States. Free shipping does not apply to Alaska, Hawaii, US Protectorates, APO/FPO addresses.
Returns are NOT accepted on MADE TO ORDER / CUSTOM MADE items without exception. All other returns are accepted AND MUST BE RETURNED within 15 days of receipt if they are UN-USED, UN-INSTALLED, UN-DAMAGED, IN ORIGINAL NEW CONDITION AND PACKAGING. Send request to Orders@GrunionFabrication.com, for a Return Authorization Number, images of product are required to show proof of condition, please attach your images to request to speed up the process. You must include a copy of your invoice and reference your RAN#, or your return will be refused. Buyer is responsible for all cost of Return Shipping.
Late Returns - Items received after 15 days from delivery date will be Refused or Receive Store Credit Only at our discretion.
Refunds and Store Credits are processed within 3 - 10 days of receipt using the following formula:
Cost of item - original shipping charges - 35% restocking fee = Total Amount of Refund
All items are for show/off road purposes only unless otherwise specified. Grunion Customs LLC and Grunion Fabrication LLC take no responsibility for items that may cause damage to vehicles or persons due to modification, improper installation, or improper use. Any damage is the sole responsibility of the customer.
Gift Cards and Store Credit expire in 30-180 days and will not be re-issued. Please use in a timely manner.